Contact
Support email: infotrulybot@gmail.com
Phone / WhatsApp: +91 91013 61482
Headquarters & Office: Guwahati, Assam, India
How Support & Onboarding Works
TrulyInvoice provides dedicated remote support for CA firms, corporate finance teams, and independent accountants across India. Whether you need assistance configuring the local Port 9000 gateway, setting up firewall exceptions, or verifying custom ledger auto-mapping, our engineering desk is available Monday through Saturday.
Tally Prime Technical Support & Port 9000 Guidance
Need immediate assistance connecting your local Tally Prime instance? Our dedicated support team assists Chartered Accountants, tax professionals, and enterprise accounting teams across India with Port 9000 gateway configuration, ODBC firewall exceptions, and custom XML voucher mapping.
For priority technical onboarding or custom bulk invoice processing requirements (5,000+ bills/month), message our engineering desk directly on WhatsApp or schedule a remote screen-share session with a senior integration engineer.
Key Helpdesk Assistance Categories
- Setup help for the TrulyInvoice Windows connector
- Tally connectivity, ODBC, and Gateway Server Port 9000 configuration
- Workflow fit consultations for CA practice management
- Support with invoice field extraction and voucher sync verification
Support is provided remotely across India from 9:00 AM to 8:00 PM IST (Monday through Saturday).